Privacy Policy
Effective Date: [Insert Date, e.g., October 16, 2025]
This Privacy Policy describes how GCS Tree & Landscaping ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://www.gcstreeandlandscaping.com/ (the "Site") or engage with us for our landscaping, tree care, or hardscaping services.
By using our Site and services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information").
A. Information You Voluntarily Provide (Direct Collection)
This is information you give us when requesting a quote, filling out a contact form, or hiring us for a service:
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Contact Information: Name, email address, phone number, and physical service address (including street address, city, and zip code).
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Service Information: Details about the service you are requesting (e.g., "tree removal," "patio installation," "lawn maintenance").
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Financial Information: If you pay for services online, payment details (e.g., credit card number) are processed securely by a third-party payment processor and are not stored on our servers.
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Correspondence: Records of any communication you have with us via email, phone, or written letters.
B. Information Collected Automatically (Indirect Collection)
When you browse our Site, we automatically collect certain technical information:
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Usage Data: Information about how you use the Site, such as the pages you visit, the time and date of your visit, the time spent on those pages, and referring website addresses.
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Device Data: Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
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Cookies and Tracking: We use "cookies" and similar tracking technologies (like Google Analytics) to track activity on our Site and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though this may limit certain Site functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
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To Provide Services: To schedule appointments, generate accurate quotes, deliver the contracted landscaping, tree care, and hardscaping services, and manage your account.
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Communication: To respond to your inquiries, send service updates, and inform you of changes to our services or terms.
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Billing and Payments: To process payments, issue invoices, and manage payment collection for services rendered.
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Marketing & Promotions (with Consent): To send you promotional emails or newsletters about specials, new services, or industry tips, where allowed by law or if you have opted in to receive them. You can opt out at any time.
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Improvement: To analyze website usage, measure the success of our marketing campaigns, and improve the quality of our services and website experience.
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Legal Compliance: To comply with legal obligations, enforce our Terms & Conditions, and protect the rights and property of GCS Tree & Landscaping, our customers, and the public.
3. How We Share Your Information
We do not sell, rent, or trade your Personal Information to third parties for their own direct marketing purposes. We may share your information only in the following circumstances:
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Service Providers: We may share data with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, and customer relationship management (CRM) software. These parties are restricted from using your Personal Information for any purpose other than providing the requested services.
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Legal Requirements: We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the personal safety of our clients or the public.
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Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business, your Personal Information may be transferred to the acquiring entity.
4. Your Rights and Choices
You have the following rights regarding your Personal Information:
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Opt-Out of Marketing: You can opt out of receiving marketing emails from us by following the "unsubscribe" link or instructions provided in any promotional email we send.
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Access and Correction: You have the right to request access to the Personal Information we hold about you and request corrections to any inaccuracies.
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Data Deletion: You may request that we delete your Personal Information from our records. Please note that we may be required to retain certain information for legal or business necessity purposes (e.g., transaction records).
To exercise any of these rights, please contact us using the information provided below.
5. Security of Your Data
We use commercially acceptable and reasonable security measures to protect the integrity and security of your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.
6. Children's Privacy
Our Site and services are not intended for use by children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you become aware that a child has provided us with Personal Information, please contact us, and we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
GCS Tree & Landscaping
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Phone: (734) 215-5682